Refund Policy
Try LearnCaddie free for 7 days before you pay. If Basic still isn’t right for you, we refund it.
1. Basic subscription
- You can request a full refund within {{REFUND_DAYS}} days of any payment for Basic — the first payment or a renewal.
- After a refund, the subscription is cancelled and your account returns to the free state.
- After {{REFUND_DAYS}} days, you can still cancel at any time; you keep access until the end of the paid month and are not charged again.
2. Top-ups (extra Caddie answers)
A top-up of 200 Caddie answers can be refunded within {{REFUND_DAYS}} days of purchase if you have not used any of its answers.
3. How to request a refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so refunds are processed by Paddle to your original payment method.
- Write to {{SUPPORT_EMAIL}} from the email of your account, or
- use the link in your Paddle receipt email, or contact Paddle at paddle.net.
Refunds are usually issued within 5 business days of approval. When your bank shows the money depends on your bank.
4. Your statutory rights
This policy does not limit any rights you have under consumer protection law where you live, for example a right of withdrawal.